How to renew
How to renew
ONLINE
The easiest way to renew your season ticket is online. Follow the below instructions to renew your season ticket.
Please ensure you are logged in to your Swans Club account by clicking below.
Log into your Swans Club Account
Once you are logged in, head to your personal season ticket account page, which can be found here. From there, you'll be able to click renew, which will take you onto the e-ticketing website. Then, you will notice a red dot in the top right of the screen, under the profile header.
Please click here to view your notifications, and find your seats available to renew. You will only see your own seat, unless you have linked your account to your friends and family using our network, have requested to manage tickets on their behalf, and they have approved this request on their account.
Once this has been approved, their seats will also show as available to renew, and you can simply proceed to the checkout and select to pay via card or payment plan.
More information on how to link your accounts and use the network can be found below.
OVER THE PHONE
Supporters are also welcome to call our Ticket Office to purchase by calling 01792 616400 and selecting option 1. The phone lines are open Monday to Friday between 9am and 5pm. Please note that during this period we may be experiencing a high amount of calls, so your patience is appreciated.
IN PERSON
For the latest Ticket Office opening hours, please click below.
View ticket office opening hours
If you have any issues with your account or have any queries, you are also welcome to email ticketing@swanseacity.com and a member of the team will respond to you.
SEASON TICKET CARDS
Supporters who are renewing and who are not moving seats will be able to continue using their existing season ticket card. Supporters will ONLY be issued a new season ticket card ahead of the 2024-25 season, if they have either changed price class OR have relocated seats.
Supporters will also be able to access a digital ticket in their Swans App. However, this will not show in the app until a couple of weeks before the 2024-25 season starts.
Please note that supporters will be updated with more information regarding their season ticket cards via the main club channels, including website and social media closer to the time.