Swansea City is committed to providing an excellent customer focused experience for both supporters and visitors. We strive for all customer interactions with our staff to be friendly, professional and helpful and we endeavour for all information provided to be clear and concise with high standards of telephone conduct and prompt responses to e-mails and letters.

For all questions, complaints, feedback, requests or general information, supporters are invited to contact our dedicated team via the below channels.

We endeavor for all queries to be responded to within 72 hours and request that all supporters include their name and contact telephone details if available.

We respectfully ask you contact the relevant department to deal with your query effectively. If you cannot select the appropriate category, then please email the support email account listed below.

Ticketing – ticketoffice@liberty-stadium.com

Swanstv live – swanstvlive@streamamg.com

Academy – academy@swanseacity.com

Disability / accessibility – accessibility@swanseacity.com

Charity requests – charity@swanseacity.com

Mascots – mascots@swanseacity.com

Stadium tours – tours@swanseacity.com

Supporter services: support@swanseacity.com