Definitions  

In these Terms and Conditions: 

'We', 'Us', 'Our' or “Swansea City’s Pro Soccer Camps” is a reference to Swansea City Association Football Club Limited. 

‘Airport Transfer’ means transfers of a Participant between London Heathrow Airport and the camp location. 

‘Authorised Adult ‘ means the parent or legal guardian of a Participant. 

'Booking' means the booking You have placed for a Camp with Us through www.swanseacity.com/pro-soccer-camps https://www.swanseacity.com/pro-soccer-campsby phone or by email. 

‘Camp’ is any residential or day programme offered by Swansea City Pro Soccer Camps. 

‘Camp Schedule’ the schedule for the relevant Camp.  

'Deposit' means any such deposit as We may specify or require per Participant for any Camp.  

'Participant' means the person for whom a place on a Camp is booked. 

“Player Welfare Form” means the form completed by You disclosing various information relating to the Participant and providing all relevant consents.  

‘Website’ means www.swanseacity.com/pro-soccer-camps 

‘You’ ‘Your’ means the person booking or arranging for the booking and includes parents and guardians (“Authorised Adult”)  

1. MAKING A BOOKING AND PRICING 

1.1 After you have completed and submitted the booking form via our Website (including the Player Welfare Form), We will respond to you via email within 14 working days to confirm whether your booking has been accepted “Booking Confirmation Email”. Your place on the Camp will be reserved for a period of 72 hours and as a minimum we require payment of the Deposit in order to confirm your place on the Camp within this time frame. Payment shall be made online via the URL contained in the Booking Confirmation Email and in accordance with Clause 1.4;   All applications are subject to acceptance by Us in line with these Terms and Conditions. Your offer is accepted by Us and a binding agreement is created between Us and You only once We have sent you a confirmation email of acceptance.   

1.2 It is important that You check the details in Your Booking Confirmation Email when You receive it. If You have any questions or any of the information is inaccurate please contact Us immediately, or in any event within 14 days of the Order Confirmation Email being received. We reserve the right to charge reasonable administrative fees for any changes made after this period. 

1.3 The Website sets out further details of the specific requirements for each Camp, which You agree that You have read and understood as part of the Booking process. 

1.4 Each booking on a Camp must be accompanied by payment of the appropriate Camp fee of either: (a) full payment; or (b) Deposit payment of 50% of the total followed by the balance payment not later than 1st June before the camp starts. 

1.5 Participant will not be allowed to attend a Camp unless all charges for that Camp have been paid before the Camp starts and We reserve the right to cancel any bookings held on Your behalf after any payment is overdue. 

1.6 Payment of the Deposit is due on receipt of a Booking Confirmation Email. We shall only send You a Booking Confirmation Email once We have received and accepted Your completed application. 

1.7 By booking a place on a Camp You confirm that: 

1.7.1 You are legally capable of entering into binding contracts; 

1.7.2 You are at least 18 years old; 

1.7.3 You are booking a Camp either as an Authorised Adult for an individual Participant.   

1.7.4 You are not booking places on Camps which You intend to resell. 

1.7.5 You have read and accepted the Terms and Conditions defined here; 

1.7.6 the price of Camps and Airport Transfer and any additional fees We may charge will be as stated on the Website from time to time, unless there is an obvious error. These prices and additional fees may change at any time.  

1.7.7 You are responsible for arranging and paying for the Participant’s travel to and from the Camp venue in line with the Camp Schedule. The allocated location for the start of Camp will be provided to You at the time of booking and may be subject to alteration with reasonable notice to You.  

1.7.8 You understand that prices include any applicable Value Added Tax (“ VAT”). If the rate of VAT changes before You make any payment due to Us We may adjust the price You pay. 

2. AIRPORT TRANSFERS 

2.1 Our Airport Transfer service must be booked during the time of booking and is only available at London Heathrow Airport and on the dates and times specified on Our Website. Once booked and paid, this is non-refundable. 

2.2 You are responsible for arranging and paying for the Participant’s flights including any airline fees for an Unaccompanied Minor Service should You book one. You must notify Us of the Participant’s flight details, including details of any Unaccompanied Minor service booked with the airline, at least four weeks before the start of the Camp, by email to prosoccercamps@swanseacity.com. Proof of email dispatch is not proof of receipt. If You do not receive a response from Us within 3 days, You should contact Us by telephone. 

2.3 You are responsible for complying with all airline requirements. We have no obligation to provide a refund or any other assistance where a Participant is unable to board a flight, cannot be released by the UK Border Agency or attend a Camp because of Your failure to comply with any such requirement. You are responsible for and will refund to Us any additional reasonable costs We incur as a result of Your failure to comply with any such requirement (for example, if a Participant loses any travel documentation or if an airline refuses to allow an unaccompanied minor to board a flight). 

2.4 If You change flight details after an Airport Transfer has been booked and confirmed by Us, You must email Us at prosoccercamps@swanseacity.com the changed details immediately to confirm these instructions. 

2.5 You are responsible for, and will refund to Us, any additional reasonable costs We incur as a result of You providing Us with inaccurate or incomplete flight information (for example, if We incur additional airport transfer charges because a Participant arrives on a different flight from the notified flight, or if You fail to disclose to Us that a Participant is travelling as an Unaccompanied Minor). 

3. CANCELLATION AND REFUNDS 

3.1 How to cancel a Booking 

To cancel a Booking, You must inform Us by email to prosoccercamps@swanseacity.com. Proof of email dispatch is not proof of receipt. No Booking shall be considered cancelled until You have received confirmation in writing from Us. 

3.2 Our refunds policy 

You are required to hold international travel insurance that is adequate for the needs of the Participant.  If for any reason other than visa refusal (including medical emergency, illness or anything else) You cancel or curtail a Booking more than 14 days after we have accepted Your Booking, You will not be due any refund from Us.  You should contact the insurer if you think you have a claim to recover the price of the Booking. 

3.3 Cancellation terms 

3.3.1 If You cancel Your Booking within 14 days of receiving confirmation of Your Booking then, provided the Camp has not already started, We will provide You with a full refund (inclusive of Your Deposit).  

3.3.2 If We do not receive Your balance payment on time We may cancel Your booking and You will not be due any refund. We will notify You of this by email in advance of making such cancellation. 

3.3.3 If a Participant is refused a visa to enter the UK to attend a Camp We will offer a full refund subject to You being able to provide satisfactory proof of visa refusal. We will require a copy of the original documentation issued by the Entry Clearance Officer stating that the visa application has been declined.  

3.4 Cancellation by Us 

3.4.1 Due to circumstances beyond Our control including insufficient participation, natural disasters such as floods, warfare, security concerns or disease outbreak, We may cancel, move or postpone a Camp. If We postpone or cancel a Camp for any reason We will provide You with a full refund. If we move a Camp from the advertised location to another location and providing that in Our reasonable opinion the Camp in the new location will be of comparable quality to the Camp in the advertised location, then if You wish to cancel Your Booking Clause 3.2 of Our Refunds Policy will apply. 

3.4.2 We shall be entitled to cancel a Camp at any time up to the start of the Camp if, in Our reasonable opinion the operation of the Camp is impossible, illegal or materially difficult or if the operation of the Camp is likely to be uneconomic due to circumstances arising from the Covid-19 pandemic. We may exercise the right to cancel if circumstances arise or are reasonably likely to arise such as a further wave of cases, a further or continuing periods of lockdown or new or continuing Governmental restrictions which, in Our reasonable opinion are likely to a) prevent or restrict travel to the Camp by a significant number of participants; or b) make the operation of the Camp impossible, illegal or materially difficult; or c) render the operation of the Camp uneconomic. If We postpone or cancel a Camp for reasons defined in this clause 3.4.2 then We will provide You with a full refund of all fees paid.  

3.4.3 If We move a Camp from the advertised location to another location and providing that in Our reasonable opinion the Camp in the new location will be of comparable quality to the Camp in the advertised location, then if You wish to cancel Your Booking Clause 3.2 of Our Refunds Policy will apply. 

3.4.4 If We make changes to the Camp, including sessions or personnel then this shall not be deemed to be material unless in Our reasonable opinion we agree that such change is material. Where a material change is made you shall be entitled to a full refund of all fees paid. 

3.4.5 In all cases where You are eligible to receive a refund, We will process the refund within 60 days of notice of cancellation. Refunds will be provided using the same method You used to pay. 

3.4.6 Where You are due a refund, the refund shall be limited to the full amount paid only and shall not include any contribution to other costs incurred as a result of Cancellation. 

4. FITNESS AND RISK OF INJURY 

4.1 You must ensure that the Participant is fit, well and able to participate in the sporting activities. If You need any further information on the physical fitness required of Participants or have any doubt that a Participant is sufficiently fit and well to attend a Camp please contact Us before Booking a place on a Camp. We will not issue a refund because a Participant is not sufficiently fit or well to participate in any part of a Camp. 

4.2 Please be aware that the physical nature of the Camp means that there will always be a risk of accidents and injuries occurring. It is Your responsibility to ensure that the Participant is in good health and does not have any medical conditions that may give rise to a risk of injury or physical harm. By making a Booking You consent to the risk of the Participant sustaining reasonably foreseeable injuries arising out of participation in Camp activities.  

4.3 It is Your responsibility to tell Us if the Participant suffers from any physical or mental conditions which may give rise to any special needs or affect their ability to participate in the Camp. Providing this information will enable Us to make any reasonable adjustments that may be required to reflect the Participant's physical or mental needs during the Camp.  

4.4 We may require additional information depending on the medical information supplied to Us prior to the Camp. 

4.5 If a Participant arrives at a Camp with a medical condition which has not been disclosed or fully disclosed to Us, or such condition presents itself during the course of the Camp or the Participant’s medical history has not been sufficiently disclosed to Us to the extent that We are able to make an informed judgement on the fitness of the Participant to take part in the Camp, then We may decline to accept the Participant on the Camp or require the Participant to leave the Camp, as the case may be. 

5. MEDICAL CONDITION AND CARE 

5.1 Before accepting a Booking for a Participant we will require that our Player Welfare Form is completed. You agree to complete the Player Welfare Form completely and accurately and agree to inform Us of any relevant medical condition affecting the Participant and any treatment or medication which the Participant may require.  

5.2 We will not be obliged to accept a Booking where we reasonably believe that we do not have the expertise, experience or facilities to properly care for the Participant. 

5.3 In the event that following completion of the Player Welfare Form we have requested that You to provide Us with additional information concerning the Participant and any relevant medical condition, treatment or medication, then the Booking will not be confirmed and the Participant shall be not be allowed to attend the Camp until You have received clearance confirmation in writing from us. We will be entitled to require that conditions are met before granting clearance which may include an agreement to cover the cost of additional staffing or providing further information and evidence.  

5.4 If You fail to disclose any relevant medical conditions (including, without limitation, any allergies) affecting the Participant, or any treatment or medication which the Participant requires and which We become aware of on or after arrival of the Participant at the airport or the Camp then, you do so accepting full risk and responsibility associated with doing so, AND We, at our sole discretion, may do any of the following:  

5.4.1    refuse entry to the Participant to our Camp;  

5.4.2    allow temporary access to the Camp and:  

5.4.2.1 seek attention from the relevant medical professional / expert in respect of the medical condition and / or medication should We not have access to the relevant expertise; 

5.4.2.2 subject to clause 5.2, provide any treatment and / or medication as directed by any medical professional / expert; 

5.4.2.3 upon receipt of medical advice, irrespective of what the advice may be, refuse entry to the Participant; and / or 

5.4.3    carry out any action We deem necessary.  

5.5 In the event that Participant is refused entry pursuant with this clause 4, then within 24 hours of refusal, You are required to make arrangements to send the Participant back home. The Authorised Adult shall take control of the Participant no later than 24 hours after such refusal has been issued in writing by Us. 

5.6 You shall be liable for all and any direct, indirect or associated costs that We incur in accordance with clause 5.1 to 5.5, including but not limited to, travel costs for the Participant and any other person, medical professional/ expert costs, additional staffing costs etc. 

5.7 In the event that the Participant needs medical attention during any Camp then You agree to Us arranging for any appropriate and necessary emergency treatment. We will endeavour to contact the Emergency Contact named on the Booking Form or Player Welfare Form to notify them of the incident and action taken.. However, You agree that in emergency situations We may not be able to contact that person. In arranging or sanctioning any treatment We will take the advice of suitably qualified doctors, clinicians and medically trained staff and You agree that We and they are entitled to assume that the medical information You have supplied is complete, accurate and up to date.  

5.8 Please note that if a Participant is injured or becomes unwell We may, in some cases, reasonably determine that no medical treatment is required, or that only general first aid is required. In each case You acknowledge that We are entitled to exercise Our reasonable discretion regarding the need for further medical treatment. Provided that We have acted reasonably in all the circumstances (having due regard to the symptoms presented by the Participant while in Our care) You agree that You will not hold Us liable for any decision not to administer or authorise further medical treatment for the Participant. For more information on Our liability, please see clause 6 below. 

5.9 If the Participant needs prescribed medication please check with the Participant’s medical doctor that any prescribed medication the Participant needs is approved and legal in the United Kingdom.  If prescribed medication requires refrigeration please contact prosoccercamps@swanseacity.com in advance and We will use reasonable endeavours to facilitate this. 

5.10 We will not administer prescription or controlled drugs which are not approved and legal in the United Kingdom or which Our medical doctor certified to practice in the United Kingdom advises that it is not safe or legal to do so. 

6. INSURANCE 

6.1 It is Your responsibility to ensure that you obtain the necessary insurance and are satisfied with the extent of cover and that the Participant has adequate travel and medical insurance to cover the costs of any medical treatment that may be required. Your insurance should also cover any additional costs associated with accommodation, travel, transport and/or repatriation to the Participant’s home country. The Participant must bring the relevant medical insurance policy documents with them to the Camp and provide these to Camp staff at registration.  

7. LIABILITY 

7.1 Nothing in this clause 7 shall limit the Customer's payment obligations under the Contract. 

7.2 Nothing in the Contract limits any liability which cannot legally be limited, including liability for: 

(a) death or personal injury caused by negligence; or 

(b) fraud or fraudulent misrepresentation 

7.3 Our liability shall be limited to the amount paid by You under this Agreement. 

7.4 Subject to clause 7.1 (No limitation of customer's payment obligations) and clause 7.2 (Liabilities which cannot legally be limited), this clause 6.4 sets out the types of loss that are wholly excluded:  

(a) loss of profits 

(b) loss of sales or business. 

(c) loss of agreements or contracts. 

(d) loss of anticipated savings. 

(e) loss of use or corruption of software, data or information. 

(f) loss of or damage to goodwill; and 

(g) indirect or consequential loss. 

7.5 Please note that any travel or participation carries a risk of illness or infection. As such there is a risk that the Participant will contract Covid-19 (Coronavirus) or another disease as a result of a pandemic, epidemic or ongoing transmission of easily transmissible diseases. It is agreed that provided that We have taken adequate precautions in line with the current advice from UK Government and have not otherwise been negligent we will not be liable in the event of infection.  

7.6 Where an Authorised Adult collects the Participant from the camp, that Authorised Adult is responsible for ensuring that the Participant has  in their possession any valuables, flight tickets, passport, money or  other items that might have been kept by Us during the duration of the Camp. 

7.7 We do not accept any responsibility for belongings left with Us including passports, tickets, cash and valuables  

7.8 We do not accept responsibility for any items belonging to the Participant which he or she has left at the Camp.  

7.9 While We will endeavour to remind all Participants to pack all their belongings and collect their valuables from the Camp administrator, We take no responsibility for a Participant losing or forgetting their passport, flight tickets or any other items. Any additional costs incurred by Us on behalf of the Participant including replacement passport, air tickets or other documentation will be charged to You.  

7.10 Where We have reasonable grounds and/or clinical evidence to indicate that the Participant may be suffering from an Infectious Disease We may require an Authorised Adult to remove the Participant from the Camp within 24 hours of the time We notify You of this requirement. 

7.11 Where We have grounds to believe that the Participant has engaged in any form of harassment or abuse against any person including Our staff, other participants or any other third party attending the Camp, We will require an Authorised Adult to remove the Participant from the Camp within 24 hours of the time You have been notified of their removal from the Camp. You will be responsible for the return of the Participant and, where necessary, You shall reimburse Us for all associated costs, whether direct or indirect, incurred by Us in arranging to return the Participant.  

8. VISA 

8.1 You will remain solely responsible for ensuring that the Participant is granted a visa to enter the United Kingdom. For the avoidance of doubt, we  accept no liability if the Participant's visa application is declined or You otherwise fail to obtain a visa. 

8.2 For the avoidance of doubt, We are not liable for any further costs other than pursuant to Our cancellations and refunds policy as set out in Clause 3 of these Terms and Conditions. 

9. REMOVAL OF PARTICIPANTS FROM CAMPS 

9.1 Participants on Camps must adhere to all of the rules and regulations of the Camp as specified by Us from time to time including the Code of Conduct which can be viewed here and will be supplied to all Participants at the start of the Camp. The Camp Rules apply at any location where Camps are held, and include all oral or written instructions given by the Camp staff at any location where Camps are held. By making a Booking You accept and agree that the Camp Rules form part of the agreement between Us. 

9.2 We treat as a priority the safety and well-being of all Participants attending Our Camps. We therefore reserve the right to remove from Our Camps, without refund, any Participant who does not comply with the Camp Rules. We also reserve the right to remove from Our Camps, without refund, any Participant who We consider to be generally disruptive or is behaving in a way that may be a danger to or upsetting for others. 

9.3 We reserve the right to ask any Participant to leave the camp who is, in Our opinion, not physically or mentally capable of participating safely in the Camp. 

9.4 If a Participant is removed from a Camp it is Your responsibility to organise and pay for any travel, accommodation or other expenses incurred. 

10. COMPLAINTS 

10.1 It is Our aim to provide the best Camp experience possible. However, if You are not satisfied with something please inform Our Camp staff using the contact numbers provided or call Our office and We will do everything possible to resolve the issue.  

10.2 When the Participant returns home, if You feel that You need to make a formal complaint, please send a letter or email Us within 28 days of the end date of the Camp using the contact details set out in clause 13.2. 

 11. INTELLECTUAL PROPERTY 

11.1 The Website together with the form and content of Our marketing materials and including any training documents, scripts and other materials and any intellectual property rights comprised in any of Our services which belong to Us or Our licensors (“Materials”) is protected by copyright and other intellectual property rights and all such rights are reserved.  

11.2 The Materials may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Materials by any means whatsoever, including by using automated computer programs (including spider or other web crawler programs), without Our express written consent. 

11.3 All intellectual property and other rights comprised in the form and content of Our Camps belongs to Us, and no materials or content in relation to any Camp may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose. 

12. DATA PROTECTION 

12.1 We agree to comply with Our obligations under all applicable laws and regulations relating to data protection and privacy as may be applicable from time to time, which at the date of these Terms and Conditions means the Data Protection Act 2018 and the GDPR (EU General Data Protection Regulation 2016/679) and any successor legislation (“Data Protection Legislation”). 

12.2 For further details on how We comply with the Data Protection Legislation please refer to Our Privacy Policy which can be seen at https://www.swanseacity.com/swansea-city-association-football-club-limited-privacy-policy 

13. GENERAL 

13.1 Certain laws require that some information We give You should be in writing. You accept that most communication with Us will be electronic (occasionally We may write to You by letter). We will contact You by email or provide You with information by posting notices on the Website. You agree to this electronic means of communication and acknowledge that contracts, notices, information and other communications We provide electronically comply with legal requirements that such communications be in writing. For more information on notices, please refer to clause 13.2 and 13.3. 

13.2 All notices You give Us must be given to Us in writing either at Our office Swansea.com Stadium, Landore, Swansea. SA1 2FA; or electronically at prosoccercamps@swanseacity.com.

13.3 It is important that You keep the contact details that We hold for You up to date and email prosoccercamps@swanseacity.com with details of any changes in your contact details. We may give notice to You via the Website, or by letter or email at the addresses You provide to Us when Booking a place on a Camp. Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee and was delivered to the recipient. 

13.4 The parties agree with the other not to divulge or allow to be divulged any confidential information relating to the other’s business or affairs or the business or affairs relating to Our business other than to its employees, associates or contractors (if any) who are subject to appropriate non-disclosure undertakings (if required), or where the other party has consented to such disclosure or where required by law to make such disclosure. This clause does not apply to information which is: 

13.4.1 trivial or obvious; 

13.4.2 already in a party’s possession other than as a result of a breach of this clause; or 

13.4.3 in the public domain other than as a result of a breach of the applicable confidentiality undertaking. 

13.5 The contract between You and Us is binding on You and Us and on the respective successors and assignees of You and Us. You may not transfer, assign, charge or otherwise dispose of this contract, or any of Your rights or obligations arising under it, without Our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of this contract, or any of Our rights or obligations arising under it, at any time during its term, provided that the person to whom We transfer, assign, charge, sub-contract or otherwise dispose of this contract or any of Our rights or obligations arising under it agrees to comply with all of these Terms and Conditions for Your benefit. 

13.6 If We fail to insist upon strict performance of any of Your obligations, or if We fail to exercise any of the rights or remedies to which We are entitled, this will not be a waiver of such rights or remedies and will not relieve You from compliance with such obligations. A waiver by Us of any breach by You will not constitute a waiver of any subsequent breach. No waiver by Us of any of these Terms and Conditions will be effective unless it is expressly stated to be a waiver and is communicated to You in writing. 

13.7 The parties agree that these Terms and Conditions are fair and reasonable in all the circumstances. However, if any provision of these Terms and Conditions is held not to be valid by a court of competent jurisdiction but would be valid if part of the wording were deleted, then such provision shall apply with such deletions as may be necessary to make it valid. If any of the provisions in these Terms and Conditions are held not to be valid the remaining provisions of these Terms and Conditions shall remain in full force and effect. 

13.8 We intend to rely upon these Terms and Conditions and any document expressly referred to in them in relation to the subject matter of this contract. While We accept responsibility for statements and representations made by Our duly authorised agents, please make sure You ask for any variations from these Terms and Conditions to be confirmed in writing. 

13.9 These Terms and Conditions and Your Booking shall be governed by and interpreted in accordance with the law of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales.