Tickets on sale for West Bromwich Albion home fixture
Tickets for Swansea City’s home clash against West Bromwich Albion are now on sale to Jack Army members who are not season ticket holders.
The Swans host The Baggies at the Swansea.com Stadium on Saturday January 4 with kick-off at 12.30pm.
In line with the club's ticketing system, this game has been designated as a Category B fixture.
ORDER OF SALE
FRIDAY, DECEMBER 13 – 12pm
Jack Army Members who are not season ticket holders. There is a limit of one ticket per member during this window.
SATURDAY, DECEMBER 14 – 10am
All Jack Army members. There is a limit of one ticket per member during this window.
MONDAY, DECEMBER 16 – 10am
General sale.
HOSPITALITY
Hospitality tickets for this fixture are also on sale now – with packages starting from as little as £72.
Whether you want your matchday experience to include access into a premium hospitality lounge with a complimentary half-time drink to escape the half-time hustle and bustle, a chance to rub shoulders with Swans legends, or a fuller entertainment and dining experience, we have the right package for all tastes and budgets.
JACK ARMY MEMBERSHIPS
Supporters are advised that the best way to secure your favourite seat is by purchasing a 2024-25 Jack Army membership. Not only will you receive priority seating and discounted ticket prices, but it will also entitle you to Swans Cash and access to the Your Jack Benefits (YJB) scheme.
Jack Army members will be awarded one point for this fixture. Please note that loyalty points will only be awarded after the fixture has been played.
Please note any under-14 tickets must be sold with an accompanying adult.
Supporters should note there is a £2.50 booking fee per ticket for all telephone sales and over-the-counter transactions. However, tickets can be booked online with no booking fees applied, and tickets will be sent digitally.
The club therefore encourages supporters to purchase online, with all tickets purchased online being sent to you via your Swans App or print-at-home. This is the fastest and most convenient method to secure your seat. The ability to purchase online and load your tickets in the app or select print-at home tickets will remain available until kick-off.
Please note digital tickets will be sent no earlier than 72 hours before kick-off and will load in the app once received.
WHERE TO SIT
Supporters wishing to buy match tickets are advised that only families, or those wanting a family-friendly atmosphere, should buy tickets in the South Stand.
With the introduction of safe standing in the north-east corner of the stadium, supporters who wish to stand are advised to book in these areas, as ground regulations for the rest of the stadium - including the South Stand - require supporters to be sat during the game.
The safe standing areas are marked on our ticketing system when selecting your seats online, and a box must be ticked before you checkout to acknowledge you are buying in this area.
Alternatively, if there are no seats available in our rail seating areas, we advise supporters to book in WU11-13 and WL9-10.
ACCESSIBILITY
Supporters who are registered with the club and wish to purchase accessibility tickets can now do so online at no extra cost and can redeem their personal assistant ticket (if required) free of charge.
Please simply log in to your e-ticketing account, select your preferred seats in the stadium and assign one ticket to the Personal Assistant price class.
Supporters wishing to register to receive an accessible carer are advised to send supporting documentation to the ticket office at ticketing@swanseacity.com.
CONCESSIONS
Supporters are advised that in addition to changes to the sales procedure for student concession tickets and armed forces tickets, the club has also made changes to the sales process for age-related concessions.
Supporters who wish to checkout online with age-related concession tickets such as seniors, under-12s and under-18s must now ensure that the ticket is assigned to an account with a date of birth that matches the concession rate.
For example, junior tickets must now be assigned to their own account to proceed to the payment page.
If you have already created an account for the concession and you manage tickets on their behalf, please click the ‘re-assign’ button when the tickets are in the basket and select their account from the drop-down menu.
If the supporter wishing to attend does not have their own account already, please click here for information on creating the account and here for information on how to manage tickets on their behalf.
Supporters unable to create additional accounts or having difficulty linking accounts are advised to contact the ticket office who can assist in account creation and linking accounts for you to purchase online.
PARKING
Supporters can pre-book parking run by the Event Support Team Ltd by clicking on the following link, with the parking facilities located at the old Virgin Media site, a 15-minute walk from the stadium.
A very limited amount of on-site accessible parking spaces will be available to purchase from 10am on Friday December 20, and these can be booked by contacting the ticket office on 01792 616400 (option 1).