Ticketing information | South Wales Derby
Tickets for the first South Wales Derby of the 2024-25 season will go on sale to Jack Army Members from 10am tomorrow (Monday July 29).
The Swans host The Bluebirds at the Swansea.com Stadium on Sunday, August 25 with kick-off at 3pm, and will be looking for a third consecutive home win over their rivals, following the 2-0 victory in SA1 last season.
In line with the club's dynamic pricing system, this fixture has been designated as a Category A fixture.
ORDER OF SALE
MONDAY, JULY 29 – 10am
Jack Army Members who are not season ticket holders. There is a limit of one ticket per member during this window.
WEDNESDAY, JULY 31 – 10am
All Jack Army members. There is a limit of one ticket per member during this window.
THURSDAY, AUGUST 1 – 10am
General sale.*
*All supporters wishing to purchase on general sale are advised that a previous booking history will be required before you can checkout online, over the phone or in-person.
Jack Army members will be awarded one point for this fixture. Please note that loyalty points will only be awarded after the fixture has been played.
Please note any under-14 tickets must be sold with an accompanying adult.
Supporters should note there is a £2.50 booking fee per ticket for all telephone sales and over-the-counter transactions. However, tickets can be booked online with no booking fees applied, and tickets will be sent digitally.
The club therefore encourages supporters to purchase online, with all tickets purchased online being sent to you via your Swans App or print-at-home. This is the fastest and most convenient method to secure your seat. The ability to purchase online and load your tickets in the app or select print-at home tickets will remain available until kick-off.
Please note digital tickets will be sent no earlier than 72 hours before kick-off and will load in the app once received.
Supporters are advised that the best way to secure your favourite seat is by purchasing a 2024-25 Jack Army membership. Not only will you receive priority seating and discounted ticket prices, but it will also entitle you to Swans Cash and access to the Your Jack Benefits (YJB) scheme.
Hospitality for this fixture is still available to buy online at the below link, with packages starting at £72 per person.
For more information, or to purchase seasonal hospitality please contact the hospitality team on 01792 616628.
Further Information
ACCESSIBILITY
Supporters who are registered with the club and wish to purchase accessibility tickets can now do so online at no extra cost and can redeem their personal assistant ticket (if required) free of charge. Please simply log in to your e-ticketing account, select your preferred seats in the stadium and assign one ticket to the Personal Assistant price class.
Supporters wishing to register to receive an accessible carer are advised to send supporting documentation to the ticket office at ticketing@swanseacity.com.
CONCESSION TICKETS
Supporters are advised that as well as changes to the sales procedure for student concession tickets, the club has also made changes to the sales process for age related concessions.
Supporters who wish to checkout online with age-related concession tickets such as seniors, U12 & U18s must now ensure that the ticket is assigned to an account with a date of birth that matches the concession rate. For example, junior tickets must now be assigned to their own account to proceed to the payment page.
If you have already created an account for the concession and you manage tickets on their behalf, please click the ‘re-assign’ button when the tickets are in the basket and select their account from the drop-down menu. If the supporter wishing to attend does not have their own account already, please click here for information on creating the account and here for information on how to manage tickets on their behalf.
Supporters unable to create additional accounts or struggling to link accounts are advised to contact the ticket office who can assist in account creation and linking accounts for you to purchase online.
PARKING
Supporters can pre-book parking run by the Event Support Team Ltd by clicking on the following link, with the parking facilities located at the old Virgin Media site, a 15-minute walk from the stadium.
A very limited amount of on-site accessible parking spaces will be available to purchase from 10am Friday August 9, and these can be booked by contacting the ticket office on 01792 616400 (option 1).