Swansea City v West Bromwich Albion | Matchday guide

All season ticket holders have access to a digital in-app ticket, through the Swans Official app. More information is available on this by clicking below.

Supporters are reminded that season ticket cards will also remain fully operational, and ticket holders are welcome to use whichever option is most suitable for them.

If there is any issue with your season ticket, we encourage you to get in touch with the ticket office, on the information provided below.

Supporters are reminded that they can also access a digital copy of their season ticket or matchday ticket via the Swansea City app. 

To use the in-app ticketing service, supporters should ensure their app is up to date and that they are running the latest version to ensure the correct tickets are pulling through. This may involve visiting your relevant app store.

Ticket holders will need to use their Swansea Club Account to access their ticket and ensure it is linked to the correct season ticket account. For more information on this and a walkthrough of the steps needed, please visit our FAQs.

Eligible supporters can access the ‘Jacks’ tab of the Swans app and click ‘view your matchday ticket’. This may prompt users to log in with their Swans Club Account, before displaying their ticket(s).

Swansea City would like to remind supporters who wish to use this service that it is the responsibility of ticket holders to check that their in-app ticket is visible before they travel to the Swansea.com Stadium. You will need internet connection for your season ticket to appear and we highly recommend adding your ticket to your smartphone wallet if possible.

Supporters are reminded that season tickets and print at home tickets will also remain fully operational, and ticket holders are welcome to use whichever option is most suitable for them.

There are only single seats left for this fixture and we urge supporters to purchase as soon as possible to avoid disappointment. Prices are as below:

Key: JA - Jack Army / GA - General admission.

Adult - £20 (JA) / £22.50 (GA)

Senior (65+), Armed Forces & Students - £12.50 (JA) / £15 (GA)

Junior (under-18) - £8 (JA) / £10 (GA)

Child (under-12) - £5 (JA) / £7 (GA)

Disabled PA - £0 (JA and GA)

Any supporters looking to collect matchday tickets will be able to do so from the ticket office only.

Please contact the ticket office if you have any queries regarding your ticket.

The ticket office will be open from 9am on match day. 

You can also get in touch via email on ticketing@swanseacity.com or phone (01792 616400 and select option 1).

Please note we are expecting a high volume of visitors for this fixture and therefore the ticket office is likely to be extremely busy. We thank supporters in advance for their patience.

Hospitality guests are reminded that our lounges open two hours before kick-off, except for the Gower Lounge which is one hour before kick-off.

Please ensure you and your respective guests have the necessary tickets and passes. 

We are expecting to be extremely busy at this fixture and therefore if you require re-prints on the day, you may experience a delay. Please contact the team in advance where possible via email on hospitality@swanseacity.com, should you need to make any necessary arrangements.

All hospitality collections will be available from our ground floor office at the Swansea.com Stadium. 

The postcode for the stadium is SA1 2FA. 

The Swansea.com Stadium is located next to the Morfa Retail Park. Exit M4 via Junction 45 and take the A4067 South towards the City Centre for approximately 3 miles.

There are 15 bicycle bays located externally at the south east corner of the Swansea.com Stadium. Visitors wishing to use these are required to provide their own secure bike locks.

Swansea Train Station (High Street) is located 1.5 miles from the stadium and is approximately a 30-minute walk. There is a direct train link to London Paddington and Manchester Piccadilly. It is managed by GWR and you can find out more amenities at the station by clicking below.

Once you arrive in Swansea, you can either walk, take the bus, or use a taxi to get to the stadium.

By bus – There is a bus stop opposite the train station. You will need the 4 or 4A route.

By taxi – There is a taxi rank to the left of the station as you exit. Taxis from here are charged at approximately £7.

On foot – It will take approximately 30 minutes to walk from the train station to the stadium. The postcode for the stadium is SA1 2FA.

The Swansea.com Stadium is located 2.5 miles from Swansea bus station with route 4 and 4A taking you directly to the stadium. The journey takes around 15 minutes and the bus stop is adjacent to the stadium. Between the stop and the stadium, there is a pelican crossing and drop kerbs. You will arrive at the stadium in the north-west corner.

There is also a taxi rank located outside the bus station. A taxi from here will cost approximately £15.

There are a number of taxi firms operating in Swansea and supporters may find the following numbers useful.

Yellow Cabs – 01792 644446/ 01792 700400

Oyster Cabs - 01792 367777

Data Cabs - 01792 474747

There is no street parking available near the stadium. When visiting the stadium we ask that you be respectful towards parking arrangements and restrictions in the surrounding streets. 

For supporters wishing to drive to the stadium, we recommend the parking options available in this article below.

Please note that parking at the stadium has sold out for this fixture and will not be available for purchase on the day. 

This car park is a 3 minute walk to the stadium and can be purchased on the day at £7 per vehicle, subject to availability.

The park and walk sites open two hours prior to kick off and close up to two hours after the final whistle. Visitors are advised that some of this car park's surface will be gravel.

Those driving to matches at the Swansea.com Stadium can now park at the Virgin Media Site. This is located on Matrix Court, Enterprise Park, Siemens Way and supporters should use the postcode SA7 9BB or (What 3 Words: Loose.Park.Churn).

This car park is a 10 to 15-minute walk from the stadium.

The Virgin Media Site is managed by our new car parking partner Event Support Team (EST) and spaces can be pre-booked at a cost of £10 per vehicle via the dedicated website.

Fans can also call EST on 01905947540 and their team will be happy to assist with any queries or bookings.

Spaces are expected to go quickly, so supporters are urged to book in advance, however any remaining spaces will be sold on the day and can be paid for using cash or card.

For any other queries about parking, please contact EST at info@estuk.co.uk

The Swansea.com is a fully cashless stadium and therefore only card payments are accepted.

The club shop will be open between 10am and 6pm for this fixture, where supporters can take advantage of our 70% sale!

Supporters should be aware that loyalty cash will expire at 11.59pm on May 31 and any loyalty cash balance not used before this time will be wiped.

Queues are anticipated and again we thank supporters in advance for their patience during this busy period. We recommend arriving early where possible to avoid disappointment. 

Our sale is also available to shop online, click below to browse our available offers. Please note, stock may differ online to in the club shop.

The Westacres South Stand is home to our family zone, where our Junior Jacks can enjoy a number of games and activities in the new Superbowl UK area.

Roly Poly entertainment are also in attendance, with a kids disco for our Junior Jacks to enjoy this Easter weekend!

Entertainment begins when turnstiles open at 1.30pm, so please join us early to make the most of our activities!

We also have new partners Nathaniel Car Sales on site, as well as Pure Football who will be taking over half-time in the stadium, where children will have an upgraded penalty shoot-out against Cyril the Swan.

The Riverside Lounge will be open for all match ticket holders from two hours before kick-off (1pm).

Supporters can take advantage of our cheapest prices on food and beverages up until 45 minutes before kick-off.

As a club, we want the Swansea.com Stadium to be an inclusive and enjoyable environment for all supporters.

We have introduced an inclusion room at the Swansea.com Stadium which will be available to supporters who may require a quiet space at home matches during the 2022-23 season, while the Disabled Supporters’ Association (DSA) has presented the club with new ear defenders for supporters who can find loud noises challenging.

This is part of our ongoing commitment remain a wholly inclusive and welcoming club for everyone.

For more information about accessible facilities in the stadium, click below.

Love Football. Protect the Game.

Swansea City is fully supportive of the FA, Premier League and EFL’s ‘Love Football. Protect the Game’ campaign.

These actions will target activity such as entering the pitch without permission, carrying or using smoke bombs or pyrotechnics and throwing objects - as well as drug use and discriminatory behaviour.

As a club we have a zero-tolerance approach to discrimination of all forms. We will always be unwavering in our support of our players, staff, supporters and the community that we proudly represent, and we are united as a club on the fight against discrimination.

If any supporter is reported to – and subsequently proven guilty – of racial discrimination either at the Swansea.com Stadium or on our travels, then they will face a lifetime ban from stadiums and we will work closely with the authorities on the issue.

Throwing objects

As a club, we have a zero tolerance approach to the throwing of objects on to the field of play. We will take a firm stance against any supporter(s) who is found to be guilty of such an offence either at the Swansea.com Stadium or when we play away from home.

Persistent Standing

The Swansea.com Stadium is an all-seater stadium. In the interest of everyone’s safety, we ask that all fans abide by this and thank you for your support. 

Pitch incursions

At the end of last season, some clubs witnessed unsavoury and unwelcome scenes with a small minority of people entering the field of play whilst other fans took to the pitch in celebratory mood.

Pitch incursions are dangerous and anyone who does encroach onto the playing surface will face strong sanctions that could include a ban from attending matches here at the Swansea.com Stadium and across the country and police action.

It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many with some fans receiving criminal records which can impact employment, education prospects and international travel.

It is not only yourself that can be disciplined. There could also be an impact on your family members and on the club.

Our plea to you is to keep the pitch for players and the stands for spectators and avoid any unnecessary disruption.