Swansea City v Millwall | Matchday guide

All season ticket holders have access to a digital in-app ticket, through the Swans Official App. More information is available on this by clicking here.

Supporters are reminded that season ticket cards will also remain fully operational, and ticket holders are welcome to use whichever option is most suitable for them.

If there is any issue with your season ticket, we encourage you to get in touch with the ticket office as soon as possible.

Supporters are reminded that they can also access a digital copy of their season ticket or matchday ticket via the Swansea City app. 

To use the in-app ticketing service, supporters should ensure their app is up to date and that they are running the latest version to ensure the correct tickets are pulling through. This may involve visiting your relevant app store.

Ticket holders will need to use their Swansea City Club Account to access their ticket and ensure it is linked to the correct season ticket account. For more information on this and a walkthrough of the steps needed, please visit our FAQs.

Eligible supporters can access the ‘Jacks’ tab of the Swans app and click ‘view your matchday ticket’. This may prompt users to log in with their Swans Club Account, before displaying their ticket(s).

Swansea City would like to remind supporters who wish to use this service that it is the responsibility of ticket holders to check that their in-app ticket is visible before they travel to the Swansea.com Stadium. You will need internet connection for your season ticket to appear and we highly recommend adding your ticket to your smartphone wallet if possible.

Supporters are reminded that season tickets and print at home tickets will also remain fully operational, and ticket holders are welcome to use whichever option is most suitable for them.

Click HERE for our FAQs.

Any supporters looking to collect matchday tickets will be able to do so from the ticket office only.

Please contact the ticket office if you have any queries regarding your ticket. This might include the following:

• You have purchased a matchday ticket and have not received your print at home copy.

We ask you to please contact the ticket office team via email ticketing@swanseacity.com or phone (01792 616400 and select option 1).

The ticket office will also be open for in-person visits every Thursday and Friday, between 9am and 5pm.

Please note the ticket office will be open from 9am on matchday.

Hospitality guests are reminded that our lounges open two hours before kick-off, except for the Gower Lounge which is one hour before kick-off.

Please ensure you and your respective guests have the necessary tickets and passes.

We will not be able to issue match-specific tickets or passes on the day. Therefore, if you require re-prints please contact the office on 01792 616628 as soon as possible. 

All hospitality collections will be available from the hospitality collections office, which is located in the west stand and is well sign-posted.

If you would like to collect from the Swansea.com Stadium ahead of the matchday, please contact the team on 01792 616628 and this can be arranged.

The club shop will be open between 9.30am and 5.30pm for this fixture, with our 50 per cent off sale on-going. 

The South Stand is home to our family stand. For this fixture, our family activations will move outside to the fan zone. 

We hope to see as many of you there as possible!

Located in the East Stand, the Riverside Lounge will be open for all home match ticket holders from two hours before kick-off.

As a club, we want the Swansea.com Stadium to be an inclusive and enjoyable environment for all supporters.

We have introduced an inclusion room in the West Stand which will be available to supporters who may require a quiet space during home matches. To access this, please simply alert your nearest steward or DLO steward. 

Supporters observing Ramadan can use the inclusion room for prayer. Please ask your nearest steward if you wish to use the room. 

For more information about facilities in the stadium, click here.

As we approach our final game of 2023-24 Championship season, everyone at Swansea City would like to thank you for your support from the stands both home and away this season.

Your backing and the atmosphere you create is an integral part of our club, and Luke Williams, his staff and the players are hugely appreciative of how you have got behind the team over the course of the campaign; and plan to show that appreciation following the conclusion of our final game of the season against Millwall on Saturday.

With that in mind, in the interests of safety we want to remind everyone that the pitch is for managers, players and match officials, while the stands are there for you to support the team.

In recent seasons, some clubs witnessed unsavoury and unwelcome scenes with a small minority of people entering the field of play, whilst other fans have taken to the pitch in celebration at the achievements of their team.

Pitch incursions are dangerous and anyone who does encroach onto the playing surface will face strong sanctions, that could include a ban from attending matches here at the Swansea.com Stadium and across the country, as well as possible police action.

It is a criminal offence to enter the pitch and the real-life consequences for these actions have been felt by many, with some fans receiving criminal records which can impact employment, education prospects and international travel.

It is not only yourself that can be disciplined. There could also be an impact on your family members and Swansea City.

We ask you to keep the pitch for players and the stands for supporters and avoid any unnecessary disruption.

Everybody should feel safe at football, and we all have a role to play in keeping each other safe on matchdays.

We look forward to welcoming you all for our season finale on Saturday.

Love Football, Protect the Game.