Season tickets | Finance options now available

14th February
Ticketing News
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Swansea City would like to provide supporters with a further update on finance options for 2025-26 season tickets. 

Last week the club announced plans for an interest-free finance payment option.

As detailed in that announcement, the new payment scheme allowed supporters to split their season ticket payments into equal monthly payments - up to a maximum of five - with no extra fees.  

Following supporter feedback, the club are pleased to confirm supporters will now be able to spread the costs of a season ticket over up to eight monthly payments.

The plan is now available and to give all supporters a fair chance to take advantage of this new payment option, we have revised the season ticket windows of sale as per the below: 

  • Early-bird (until April, 30): All supporters can take advantage of the lowest prices, and season ticket holders can keep their seats.  
  • General Sale (From May, 1): Unrenewed seats become available to all supporters, with general sale pricing applied 
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The earlier you sign up, the more time you’ll have to spread your payments, keeping monthly costs lower. The final deadline to take advantage of this interest-free plan is Friday August 22, with the last payment now being collected at the end of September. 

  • Sign up by February 21 – 8 monthly payments 
  • Sign up by March 24 – 7 monthly payments 
  • Sign up by April 23 – 6 monthly payments 
  • Sign up by May 23 – 5 monthly payments 
  • Sign up by June 23 – 4 monthly payments 
  • Sign up by July 24 – 3 monthly payments 
  • Sign up by August 22 – 2 monthly payments 

Deadlines to sign up 

Please see all sign up deadlines and payment dates below. 

Payments will be due on the final working day of each month, with the below graphic detailing how many are required before the deadline of Tuesday, September 30. 

Click HERE to view the guide on how to purchase a season ticket with a direct debit. 

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Season ticket monthly payment scheme

Try the South Stand 

Swansea City are offering 2024-25 season ticket holders a chance to move to the South Stand for a fixture, free of charge, and the opportunity to buy additional tickets alongside them for those wanting to bring members of their family to a game.

The South Stand is filled with exclusive activities for our Junior Jacks; from interactive activities with the Swansea City AFC Foundation, to meet and greets with Cyril and Cybil, and dance competitions with our resident DJ Heaven sent parties - there is plenty to keep the kids entertained! 

 

FAQs

Are there any hidden fees for using direct debit scheme?

No, the direct debit scheme plan is interest free. This allows you to spread the cost of your season ticket without any extra fees. 

Please note that standard ticket booking fees apply (as with any ticket transaction). 

Do I have to use the direct debit scheme?

No, supporters are welcome to pay for their season ticket in full. For full information on how to purchase a season ticket, please visit our dedicated web pages HERE.

How do I sign up for the direct debit scheme?

Please follow our step by step guide HERE on how to sign up. 

What is the deadline to sign up for an interest-free direct debit scheme?

There are multiple deadlines to sign up. 

The earlier you sign up, the more months you have to spread your payments which results in lower monthly payments. 

The below table shows the breakdown of payment deadlines, the amount of equal monthly payments due and the date that payments will be taken.

 

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Season ticket monthly payment scheme

When are the monthly payments due?

Payments will automatically be taken on the last working day of the month.

Please note that this excludes any bank holidays, where payments will be taken on the next working day after the bank holiday.

 

 

Can I change the date of my direct debit?

No, you cannot change or select the date of your direct debit. See above for when monthly payments are due. 

How can I change my direct debit details?

To change your details, please contact our ticket office during our opening hours

We please ask that if you request to do this, you do not share any sensitive information via email, but instead call us on 01792616400 and select option 1 to speak to a member of the team. Alternatively, you can visit the office between 9am and 5pm on Thursdays and Fridays.

I have signed up for the direct debit scheme but now want to add more tickets. Can I do this?

If you have already purchased a season ticket on our direct debit scheme but wish to add additional tickets, please contact the ticket office to cancel your original direct debit in the first instance. You are then able to re-submit online with your required tickets.

How do I purchase multiple tickets on the direct debit scheme?

You must ensure that you have created a ‘network’ for your season tickets, as per our guide HERE.

If you are still unsure or would like help with this, you can contact our friendly team via email (ticketing@swanseacity.com), calling 01792 616400 and selecting option 1, or visiting the ticket office on a Thursday and Friday between 9am and 5pm. 

Can I pay off my direct debit in advance?

No, there is currently no option to pay your direct debit scheme off in advance.

Can I pay a deposit for my season ticket?

No, there is no option for you to make a deposit.

What happens if I do not have enough funds in my account?

If there aren’t enough funds, your bank may decline the direct debit payment which could result in a missed payment fee from your bank or the service provider.

How do I cancel my direct debit scheme?

Please contact the ticket office in writing via email (ticketing@swanseacity.com) with your request and this will be reviewed.

When will I receive my season tickets?

If you are an existing season ticket holder and have not moved seats or changed price class, you can continue to use your current season ticket card, as this will be reactivated for the 2025-26 season.

If you are a new season ticket holder, or have moved seats/changed price class and have If you have met all payments, your season ticket card will be issued and posted to your home address before of the start of the season. You will also be able to download a digital copy to the Swans App. This information will be communicated with you via email at least two weeks prior to the start of the 2025-26 season.

How do I renew a carer ticket on the direct debit scheme?

If you are in receipt of a carer ticket and wish to renew online, simply renew your paid ticket using our how to guide and contact the ticket office via email (ticketing@swanseacity.com), who will process your free of charge carer.

What if I cancel before all payments have been made?

Your access to the stadium via your season ticket will be cancelled and Swansea City AFC are under no obligation to refund any payments which have already been made to date.

What if I can no longer pay my direct debit?

The implications for cancellation and late payment are stated in our T&C’s, however we encourage any supporter who may be experiencing financial difficulty to contact us in the first instance to discuss their options.

 

Where are your terms and conditions?

Our terms and conditions can be viewed HERE.