Matchday Guide | Swansea City v Burnley
Swansea City host Burnley at the Swansea.com Stadium (3pm kick-off) on Saturday as the club marks Level Playing Field's Unite for Access campaign.
As part of the Unite for Access celebration, members of the Swansea City Disabled Supporters' Association (DSA) will be around the ground to answer any questions about their work with the club. They will also have selfie frames and cards for supporters to hold and show support.
Killay-based inclusive cycling charity, Bikeability Wales, will be in the club shop from 1.30pm with information about their adaptive bikes, including bikes for wheelchair users and those with other disabilities.
The club will also welcome Swansea Deaf Sports and Social Club to the family stand's junior fan zone, where kids can learn some basic British Sign Language.
For those supporters who require a quieter environment, Wild Space will be providing sensory items and a calmer matchday experience within the family stand and will be tucked away in the west corner of the south stand concourse.
The Swans will also be hosting an Accessoloo – a fully accessible toilet facility for supporters and visitors who require the services typically available in a Changing Places Toilet - which will be located outside the south stand.
More details about the Accessoloo can be found here.
THE BOOT ROOM - BOOT DRIVE
Do you have a pair of good quality boots you no longer need which you can donate to the Boot Room boot drive?
A collection will be taking place at the Supporters' Trust Pod outside the West Stand with supporters able to drop boots off from 1pm.
The Boot Room was launched by Swans’ fan Carl Bradley in 2019 with the aim of breaking down financial barriers to playing football by providing free boots and kit to children and young people who need them.
A second boot drive will take place at the Swans' home match against Derby County on April 5.
TICKETING
SEASON TICKET HOLDERS
2024-25 Season Tickets and Half-season Tickets
Our 2024-25 season ticket holders have access to a digital in-app ticket, through the Swans Official app.
Season ticket cards are fully operational, and ticket holders are welcome to use whichever option is most suitable.
If there is any issue with your season ticket, we encourage you to get in touch with the ticket office using the following contact details:
Email: ticketing@swanseacity.com
Phone: 01792 616400 (option one)
Season ticket holders are reminded that under-14s must be accompanied by an adult.
2025-26 Season Tickets
Season tickets for the 2025-26 season are now available to purchase online, over the phone and in-person.
The ticket office will be taking in-person enquiries and season ticket purchases on Saturday up until kick-off.
DIGITAL TICKETS
Tickets (matchday, season and half-season) can be accessed via the Swans Official app.
To use the in-app ticketing service, supporters should check their app is up to date and that they are running the latest version to ensure the correct tickets are pulling through. This may involve visiting your relevant app store.
Ticket holders will need to use their Swansea Club Account to access their ticket, and ensure it is linked to the correct season ticket account. For more information on this and a walkthrough of the steps needed, please visit our FAQs.
Eligible supporters can access the ‘Jacks’ tab of the Swans app and click ‘view your matchday ticket’. This may prompt users to log in with their Swans Club Account, before displaying their ticket(s).
Swansea City would like to remind supporters who wish to use this service that it is the responsibility of ticket holders to check that their in-app ticket is visible before they travel to the Swansea.com Stadium. You will need internet connection for your season ticket to appear, and we highly recommend adding your ticket to your smartphone wallet before travelling if possible.
Click HERE for our FAQs.
PURCHASE TICKETS
Tickets for the match are still on sale.
The quickest and easiest way to purchase is online and you can click HERE to buy.
These tickets can be accessed in a number of ways:
- print at home
- collection from the ticket office
- in-app digital ticket
Tickets can also be purchased over the phone before 10.30am on matchday. To purchase over the phone, please call 01792 616400 and select option one.
Tickets can be purchased in person at the ticket office until kick-off.
TICKET COLLECTIONS
Any supporters looking to collect matchday tickets will be able to do so from the ticket office between 9am and kick-off.
MATCHDAY
MEL NURSE BAR
The Mel Nurse Bar will open its doors at 1pm. It is open to all home supporters, but you will need to show a match ticket or season ticket in order to gain access.
The bar will also remain open post-match and we'd love to see you there.
REUSABLE CUPS
We encourage supporters to return their cups to designated collection points when they have finished their drinks.
GET YOUR SOCIAL POST ON THE BIG SCREEN
Add your social post to the stadium’s big screen on matchday using #SwansMatchday
CLUB SHOP
The club shop will be open from 9.30am until 5.30pm. Please note, the Swansea.com Stadium is a cashless venue.
FAMILY STAND
The Westacres South Stand is home to our family zone with games and activities, starting when turnstiles open.
Swansea City AFC Foundation will be providing entertainment with our table football, Batak Machine, and ping pong games.
And you can also take part in our games and dancing hosted by resident South Stand entertainer Jo Jo from Heaven Sent Parties.
We will be selecting one young supporter to do the honours and read out the Swans team news at around 2pm.
Our Foundation staff will also be hosting a penalty shootout between 1.30pm and 2.30pm – so make sure you arrive early to take part! If you are the first person to score two in a row, you win the chance to take part in our half-time, Pure Football challenge!
Coming to a game for the first time? Check out the link below.
FOOD AND BEVERAGE - REVIVA COFFEE VAN
Swansea City and Levy launched a new menu across concourses at the start of the season and more information can be found here.
Self-order units are in use in the West Stand and South Stand concourses. For information on how to use the units, please click the button below.
The Reviva Coffee van now serves alcohol, so make sure you visit to see the new selection of drinks on offer. Drinks bought at the coffee van can be brought through the turnstiles.
INCLUSION ROOM
Swansea City has a multi-use quiet space with prayer facilities located in the stadium's West Stand.
This room can be accessed via a door at the north end of the West Stand concourse (located at the foot of the Access D stairwell) or via main reception and the room itself is named 'The Cwtch'.
The Inclusion Room will have the match playing on the television, so that people who choose to leave the stands and access the space can continue to watch the game.
Supporters can also use this space to pray and reflect. For those who require them, prayer mats - which are available to borrow - are stored in the room.
For more information about accessible facilities in the stadium, click here.
ACCESSIBILITY
Swansea City aims to create a welcoming and inclusive environment for everyone and we understand that not everyone enjoys a game in the same way.
We have a number of in-stadium facilities to ensure supporters enjoy their matchday and further information about these can be found HERE.
The club has joined with AccessAble to create visual guides. These can be viewed HERE.
BRITISH SIGN LANGUAGE
Swansea City is delighted to have a BSL interpreter onsite for our home matches.
Our interpreter, Talina Jones, will appear on the big screen with our stadium announcer to bring the matchday to Deaf and hard of hearing supporters at the stadium.
And will also be on hand to support fans for whom BSL is their main language.
Click here to find out more.