Cardiff City ticket information
Tickets for Swansea City’s trip to Cardiff City will go on sale from 10am on Tuesday, March 15.
The Swans will take on the Bluebirds at the Cardiff City Stadium on Saturday, April 2 with kick-off at 3pm.
With the game not being selected for live TV coverage and it being a 3pm kick-off on a Saturday, this fixture will also not be available for broadcast on SwansTV due to EFL regulations.
We have received our full allocation for the game which remains a ‘bubble’ fixture, meaning supporters who wish to attend must travel on official supporter coaches that will depart from the Swansea.com Stadium.
Therefore, supporters who plan to attend must purchase both a ticket and return travel package.
Due to the limited amount of tickets available for this fixture, there will be a points scheme in place and an order of sale.
We please ask that supporters interested in purchasing tickets and travel packages for this fixture read the below information carefully.
Travel information
As mentioned, supporters must have both a ticket and travel package to attend this fixture. The club have organised a number of return coaches, all departing from the Swansea.com Stadium.
There are limited exceptions to this rule, which includes if supporters have purchased tickets and travel through a pre-arranged direct travel scheme. If you usually attend away fixtures through a pre-arranged direct travel scheme, you should have been contacted by your representative about your travel package if you have the required points.
Please note that Under-16s must have an accompanying adult who is 18 or over with them.
Travel direct
A limited number of tickets will be made available for supporters who live closer to Cardiff, or further east, to travel independently.
You must purchase a Swansea.com Stadium travel package first to secure your place. If you wish to travel direct, you must then email your request to traveldirect@swanseacity.com with your name and Jack Army membership account number.
If your request is approved, you will be notified as such, and the coach travel element of your package will be refunded to you.
This option is limited and requests will be processed on a case by case basis. We advise supporters to email us as soon as you have booked your travel package and not before.
Accessibility
Tickets for disabled supporters will be available via the away accessibility balloting system. Jack Army points will apply as below. Please note the ballot for accessible tickets will be run in each window of sale, in advance of the next booking window.
Ticket exchange
Once supporters have purchased both their ticket and travel package they will be sent a voucher. Supporters will then need to bring this voucher with them on the day of the fixture.
The voucher will then be exchanged on the bus for a valid match ticket. Please note your voucher is not a ticket and will not allow entry to the Cardiff City Stadium, unless exchanged for a valid match ticket. More information on this will follow.
Both seated and safe standing ticket packages will be available for purchase. When purchasing online, please click the relevant package before checking out.
Loyalty points
The qualifying loyalty points are based on the loyalty points accrued as of March 9, 2022.
If you have any queries regarding loyalty points, we please request you contact the ticket office via email on ticketing@swanseacity.com before Monday, March 14.
How to purchase
Tickets will be available to purchase online on our ticketing site. We anticipate a high volume of calls and urge supporters to purchase their tickets online only.
Order of sale
It is strictly one ticket per qualifying Jack Army member.
To thank supporters for their loyalty during the pandemic, points have been carried over from previous seasons. Supporters can check their loyalty points balance through our ticketing site.
Tuesday, March 15 at 10am
Jack Army season ticket holders who currently have 59+ JA points in their account.
Friday, March 18 at 10am
All Jack Army members who have 59+ JA points in their account.
Monday, March 21 at 10am
All Jack Army members with 39+ JA points.
Any additional sale dates will be announced in due course.
Note: Jack Army members will be awarded three points for this fixture.
Ticket and coach prices
Adults - £23* ticket + £20 bus = £43
Seniors (over 60s) - £18* + £20 bus = £38
Under 21s - £12* + £20 bus = £32
Under 16s - £10* + £20 bus = £30
*(excludes postage fee of £1.25 online per order/delivery and £2.50 per ticket over the phone with the ticket office).